MedPortal - Physician and Patient Portal
Terms and conditions
1. Purpose
1.1. These Terms and Conditions regulate the adhesion, access and use of MedPortal - Physician and Patient Portal, made available by Medsky.
1.2. Access and use of MedPortal are governed by these Terms and Conditions.
1.3. These Terms and Conditions are complemented and integrated, in everything that is not provided for in this document, by the Privacy Policy of this portal.
1.4. In case of contradiction, inconsistency or non-conformity between these Terms and Conditions and the Privacy Policy, the rules and conditions defined herein shall prevail.
2. Description of MedPortal - Physician and Patient Portal
2.1. MedPortal provides its users with a reserved area, in which they can access a set of information, including scheduling consultations and complementary means of diagnosis and therapy, consult results (reports and images) of complementary means of diagnosis and therapy including clinical analyzes and consult Useful information.
2.2. Access to MedPortal presupposes adherence to the MedPortal Terms and Conditions and other formalities described in number 3.
3. Form of Adhesion
3.1. Individuals who fulfill the following requirements may join MedPortal - Portal do Médico e do Paciente (Patient and Physician Portal):
(a) Are over 16 years old, with full legal capacity;
(b) Are clients of the Medical Institution;
(c) Accept these Terms and Conditions.
3.2. Adhesion to MedPortal must be made through the portal website, in which the user must register, by including the access data provided by the Medical Institution.
3.3. MedPortal provides information regarding the Medical Institution.
4. Access to MedPortal - Physician and Patient Portal
4.1. Access to MedPortal presupposes that the user fills in his access data (he can change his password at any time).
4.2. In case of forgetfulness of the access data, the user can request the issuance of new data through the link available in the MedPortal access area. The process of assigning new data is done by email, according to the address provided in the first access (adhesion).
4.3. The user must keep the access data to MedPortal confidential, and must not disclose it to third parties or browse under conditions that allow its decoding and copying by unauthorized third parties.
5. Personal Data
5.1. The personal data made available within the scope of MedPortal will be treated by the Medical Institution, for the purposes of managing the portal, including for the services available there, such as the request for scheduling consultations and complementary means of diagnosis and therapy, the consultation of results. complementary means of diagnosis and therapy, among others, without prejudice to the processing of data for the purposes described in the Privacy Policy.
5.2. The user may, at any time, request access, rectification and deletion of his personal data, by means of face-to-face contact with the Medical Institution where he made his registration and presentation of his identification document.
6. Security
6.1. No acts or attempts to change materials, content or software, upload information, unauthorized access or any other action that may cause damage or jeopardize the integrity, continuity or quality of MedPortal are allowed, namely:
(i) Violation of authentication or security systems that protect access accounts, servers, services or networks;
(ii) Unauthorized access or obtaining of any third party data, personal or not, and any type of Phishing practice is prohibited;
(iii) Unauthorized search for vulnerabilities or deficiencies in access accounts, servers, services, networks, in particular the systematic detection of service responses (Scan);
(iv) Entry into computer systems, services or networks without the express authorization of those responsible or holders (Break In);
(v) Illegal or improper interception and / or interference (and attempt to) in any data, systems or equipment not being authorized to do so.
6.2. The user is responsible for ensuring the security of the equipment used to access MedPortal.
7. Responsibility
7.1. In case of loss, theft or loss of access data to MedPortal, the user must immediately inform the Medical Institution, requesting the issuance of new data to access MedPortal.
7.2. The user is responsible for third party access to MedPortal, in the case described in the previous number.
8. Suspension of MedPortal
8.1. The Medical Institution will have the right, at any time and without the need for prior notice, to take the necessary measures, including restrictions or access limitations, to ensure the integrity, safety, continuity or quality of MedPortal - Portal do Médico e do Paciente.
8.2. The Medical Institution will not be responsible for errors that may occur due to irregularities in the system, failure (temporary or permanent) of MedPortal, applications or other tools. The Medical Institution will not be responsible for any damages resulting from improper use or the impossibility of using MedPortal.
9. Changes
The Medical Institution has the exclusive right to, at any time and without prior notice, update, change or suspend, partially or totally, the features available in MedPortal, especially those referred to in paragraph 2., which may be implemented in a phased and not available at the time of launching the portal.
10. Term
These Terms and Conditions come into force on the date of your user's adhesion and are in force indefinitely.
11. Final provisions
11.1. If any of the provisions of these Terms and Conditions are found to be null or invalid in any way, or if the enforceability of any provision of these Terms and Conditions is in any way limited by a court or other competent authority for that purpose, such nullity, invalidity or unenforceability will not affect the validity and enforceability of the remaining provisions.
11.2. The lack of requirement by the Medical Institution, at any given time, for the user to comply with any of his contractual obligations, does not imply a waiver of any rights, nor does it substantiate a right acquired by the user.
12. Applicable law and venue
12.1. The Terms and Conditions will be governed by, and interpreted in accordance with, the law of the country in which the Medical Institution provides its services.
12.2. Without prejudice to the applicable mandatory legal provisions, the local courts will be exclusively competent.
MedPortal - Physician and Patient Portal
Privacy Policy
The Medical Institution guarantees MedPortal users respect for their privacy.
The visit to this website, by itself, does not imply the registration, automatically, of any personal data that identifies the user. However, the use of certain content or services may imply the availability of personal data by users.
This Privacy Policy is an integral part of the MedPortal Terms and Conditions - Physician and Patient Portal and regulates the collection and processing of personal data provided by users, as well as the exercise of their rights in relation to this data, under the terms of the Law of Personal Data Protection in force.
Data Collection and Processing
The Medical Institution is the entity responsible for the collection and processing of users' personal data.
The personal data collected will be processed and stored by the Medical Institution or by the entities subcontracted by it and are intended to respond to your requests for scheduling appointments, as well as your comments, requests for clarification and suggestions.
The personal data collected will be kept in a way that allows its identification only for the period necessary for the pursuit of the purposes of collection or further processing, after which it will be deleted.
The Medical Institution assumes that the data collected were inserted by the respective holder and that their insertion was authorized by the same, being the same true and exact.
Right of Access
Under the terms of the law, the user is guaranteed the right to access, update and rectify their personal data, as well as the right to object to their treatment, by means of a written request addressed to the Medical Institution's Customer Support Service.
Data communication
The Medical Institution may communicate your personal data to third parties provided that for this purpose it has unequivocally obtained the users' consent or when:
- the communication is carried out within the scope of compliance with a legal obligation, a resolution of the National Data Protection Commission or a court order;
- communication is carried out to protect the vital interests of users or any other legitimate purpose provided for by law.
- the communication is made in compliance with Security Measures.
The Medical Institution makes its best efforts to protect users' personal data from unauthorized access via the Internet. To this end, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction, it uses security systems, rules and other procedures.
It is, however, your responsibility to ensure and ensure that the device from which you are accessing MedPortal is adequately protected against harmful software, computer viruses and worms. In addition, you should be aware that, without the adoption of adequate security measures (namely the secure configuration of the navigation program, updated antivirus software, security barrier software and the non-use of software of doubtful origin), the risk of personal data and passwords being accessed by third parties, without authorization to do so, is aggravated.
Cookies policy
We use cookies to ensure an appropriate user experience. The information obtained has no other use. A cookie is information that is automatically placed on the hard drives of users' computers when they access some websites. MedPortal uses cookies only during a session, namely to save the language, the unit, the type of access device and to present questionnaires. The process of collecting elements through cookies is done according to the standardized security procedures and practices in this type of tools.
Changes to the Privacy Policy
The Medical Institution reserves the right, at any time and without prior notice and with immediate effect, to change, add or revoke, partially or totally, this Privacy Policy.
Any changes will be immediately posted on this same online page.